A Message to our Guests
We want to express our support for everyone who has been impacted by the coronavirus (COVID-19). The health and wellbeing of our staff members, guests and animals is our top priority and has been our guiding principle throughout this unprecedented time.
If you have visited us this past year, you may have noticed some changes we implemented to ensure your continued safety such as providing QR codes to access our website on your mobile devices, contactless payments, adding partitions to enhance social distancing wherever possible, reduced capacity, regular sanitation, and implementing regular health checks on our staff and the animals within the ecosystem. This may result in queuing and waiting at the gate, we would request our guests to be patient and help us serve you better.
Additionally, we have a 100% vaccination rate amongst our team. We are continually evolving our efforts to ensure the highest levels of sanitation and safety in our attractions and are following the guidance of our local health departments.
We encourage you to stay healthy and look forward to seeing you soon.
Sincerely,