Online Booking terms

• All bookings are not refundable, transferable or exchangeable.
• Online booking confirmations must be shown in print or on a smart device at the venue to access and all bookings must be exchanged for tickets or voucher to enter the park.
• Online bookings do not include any retail or food and beverage items unless specifically listed.
• Online promotions cannot be combined with any other promotion or offer and can only be used for online bookings.

Entrance terms

• All persons entering The Green Planet Dubai are subject to the rules and regulations of entry as displayed at the main entrance
• For Infants (under 2) we will require a proof of age. If at the time of entry, the infant is 2 or above, we will require the responsible adult to purchase a correct ticket at the gate
• Children under 2 to 10 years need to be accompanied by an adult 18+ and must be accompanied by a responsible adult at all times and will not be allowed to leave The Green Planet Dubai  without their parent or guardian
• The Green Planet Dubai reserves the right to alter the opening and closing time, remove or cancel any part of the experience for any reason including but not limited to health and safety, operational issues, maintenance, special events and private functions

Day Ticket terms

• This day ticket will give you single entry to the park
• This day ticket is applicable on the date of choosing
• This day ticket gives you access to all areas of the park
• Children cannot enter the park without a responsible adult (18+Yrs)

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